TERMS AND CONDITIONS

Last Updated: 21st June 2026

1. Introduction

Welcome to Alpha Campers Ltd ("we", "our", "us").

These Terms and Conditions govern your use of our website ("www.alphacampersltd.com") and any services, products, information, bookings, or enquiries provided through it.

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website.

2. Company Information

Alpha Campers Ltd

Registered in England and Wales

Registered Address: 296 Clipsley Lane, Haydock, St. Helens, England, WA11 0JQ

Email: contact@alphacampersltd.com

Telephone: 07368143567

Company Registration Number: 16444585

3. Website Use

You agree to:

  • Use the Website lawfully and responsibly.

  • Provide accurate information when making enquiries or bookings.

  • Not attempt to gain unauthorised access to any part of the Website.

  • Not use the Website in any way that may damage, disable or impair its operation.

We reserve the right to restrict or terminate access to the Website at our discretion.

4. Bookings and Enquiries

Any booking request submitted through the Website is subject to acceptance by Alpha Campers Ltd.

A booking is not confirmed until:

  • We have confirmed acceptance in writing; and

  • Any required deposit or payment has been received.

We reserve the right to refuse any booking request without providing a reason.

5. Pricing and Payments

All prices displayed on the Website are in Pounds Sterling (£) unless otherwise stated.

We make every effort to ensure pricing information is accurate; however, errors may occur. If we discover a pricing error, we reserve the right to correct it and contact you before proceeding with any booking or purchase.

Payment terms will be communicated during the booking process.

6. Cancellations and Refunds

All purchases, bookings, deposits, and payments made to Alpha Campers Ltd are strictly non-refundable.

By placing an order, making a booking, or paying a deposit, you acknowledge and agree that:

  • No refunds will be issued for cancellations made by the customer for any reason.

  • Deposits and part-payments are non-refundable.

  • Failure to use, collect, or take delivery of a product or service does not entitle the customer to a refund.

  • Changes of mind, personal circumstances, travel disruptions, illness, or other unforeseen events do not qualify for a refund.

Where Alpha Campers Ltd agrees, at its sole discretion, to cancel an order or booking, any refund or credit offered will be entirely at our discretion and shall not create any obligation to provide refunds in future cases.

Nothing in this clause affects any statutory rights that customers may have under applicable consumer protection laws.

7. Intellectual Property

All content on this Website, including but not limited to:

  • Text

  • Images

  • Logos

  • Graphics

  • Videos

  • Website design

is owned by or licensed to Alpha Campers Ltd and is protected by copyright, trademark and other intellectual property laws.

You may not copy, reproduce, distribute, modify or commercially exploit any content without our prior written consent.

8. Website Availability

We aim to keep the Website available and functioning correctly at all times but do not guarantee uninterrupted access.

We may:

  • Suspend access for maintenance;

  • Update or modify content;

  • Withdraw services without notice.

We shall not be liable for any temporary unavailability of the Website.

9. Third-Party Links

Our Website may contain links to third-party websites.

These links are provided for convenience only. We have no control over third-party websites and accept no responsibility for their content, security, or privacy practices.

10. Limitation of Liability

To the fullest extent permitted by law, Alpha Campers Ltd shall not be liable for:

  • Any indirect or consequential losses;

  • Loss of profit, revenue, business, or opportunity;

  • Website interruptions;

  • Technical failures;

  • Reliance on information provided on the Website.

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation;

  • Any liability that cannot be excluded under applicable law.

11. User Content

If you submit reviews, comments, photographs or other content to us, you grant Alpha Campers Ltd a non-exclusive, royalty-free, worldwide licence to use, reproduce and display that content for marketing and business purposes.

You confirm that any content submitted:

  • Is accurate;

  • Does not infringe third-party rights;

  • Is not unlawful, defamatory, offensive or misleading.

12. Privacy

Your use of the Website is also governed by our Privacy Policy.

Please refer to our Privacy Policy for information on how we collect, use and protect personal data.

13. Data Protection

We process personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

14. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Changes will become effective immediately upon publication on the Website.

Continued use of the Website following any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Alpha Campers Ltd

Email: contact@alphacampersltd.com

Telephone: 07368143567

Address: 296 Clipsley Lane, Haydock, St. Helens, England, WA11 0JQ